WHY IS THERE A CHARGE ON MY CARD?

At Dymok Smoke Shop, we understand that seeing an unexpected charge on your card can be concerning. Rest assured, we value transparency and are here to provide clarity on why you may have noticed a transaction from Dymok Smoke Shop on your statement.

Possible Reasons for the Charge:

1. Order Confirmation:

If you recently made a purchase with us, the charge you are seeing is likely related to your order. Dymok Smoke Shop takes pride in offering a wide range of quality smoking products, accessories, and essentials that cater to your lifestyle.

2. Shipping Fees:

Depending on your location and the shipping method chosen, there may be additional charges associated with the delivery of your order. Please review your order confirmation for details on shipping costs.

3. Payment Processing:

Occasionally, financial institutions may apply additional fees for international transactions, currency conversion, or other payment processing services. We recommend contacting your bank for further information on any such fees.

What to Do Next:

1. Check Your Email:

Ensure you review the email associated with your Dymok Smoke Shop account for any order confirmations or shipping notifications. This will help you cross-verify the charge with recent transactions.

2. Reach Out to Us:

If you have any questions or concerns about a charge on your card, don't hesitate to contact our customer support team. We are here to assist you and address any inquiries you may have.

3. Bank Inquiry:

If you're still uncertain about the charge, contact your bank or credit card issuer. They can provide additional details about the transaction and any associated fees.

Our Commitment:

Dymok Smoke Shop is committed to ensuring a seamless and transparent shopping experience for our customers. We strive to maintain open communication and provide the necessary information to address any concerns related to billing. We appreciate your trust in Dymok Smoke Shop and thank you for choosing us for your smoking essentials. If you require further assistance or have specific questions about a charge, please reach out to our dedicated customer support team, and we'll be more than happy to assist you. Thank you for being a valued part of the Dymok Smoke Shop community. Sincerely, The Dymok Smoke Shop Team